9-11 May 2023
ICC Sydney

Facilities professionals will shape the evolution of modern workplaces

Oct 23, 2015 Workspace Design

A high-performance workplace can make a significant contribution to boosting productivity and improving profitability. With the rise of smart buildings, the workplace is undergoing massive change as emerging technologies and standards make their impact on processes and traditional approaches.

At present, there is an undeniable synergy between facilities management and high-performance workplaces and shrewd professionals in the industry recognise this. To achieve all the benefits, facilities professionals must shift their focus from the space people occupy, to the nature of the work being done in these built environments, and how they can support it most effectively.

This new focus is non-negotiable in today’s business world.  Businesses are changing how internal services are provided and delivered. An increasing need for accountability and adding value to the bottom line means facilities professionals are called on to deliver space and tools that will enable organisations achieve objectives, and support the way employees work, all on a leaner budget. This is a sea change – moving from operational FM to strategic FM – and it is more valuable than simply providing efficient and operational places to work.

With the evolution of new ways of working and the industry’s slow but sure embrace of technological innovations (even disruptive ones), work has become more knowledge-intensive, collaborative and immediate. What this means is that today’s facilities professional is inundated with options and spoilt for choice when it comes to choosing a service provider.

With the workplace becoming increasing mobile, and with workspace boundaries more fluid, the challenge for facilities professionals is to achieve the appropriate combinations of space, protocols, technology and tools that support the nature of work and keep workers in the built environment productive and happy. Understanding what, where, how, when and with whom quality work gets done in the most cost-efficient way is vital for corporate real estate and facility professionals to be successful in their job.

In any kind of performance and productivity-enhancing plan, the goal is to get people to work smarter, more effectively and efficiently. Integrated approaches to workplace. A high-performance workplace requires an integrated approach featuring:

Technology plan: Hardware, software and policies that support business strategies and the nature of work. Software-as-a-Service solutions help facilities professionals monitor and measure the impact of strategies and services.

Flexible work settings: Furniture components that support changing teams: work modes, and workplace health.

Space design: Space designed to enhance a business’s brand through design (architectural and graphic) with features that express brand image, values and mission.

Sustainability plan: Sustainable or green workplaces promote wellness for its employees and some areas of focus would be energy efficiency and waste minimisation.

The bottom line is that high-performance workplace design can dramatically boost productivity.

A strategic holistic integration of processes, tools (hardware), technology and people, linking back to business objectives equates a high-performance workplace and is part of the future of facilities management.


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