Customers are looking to reduce costs, improve tenant satisfaction surveys and have more control of their asset management than ever before. The problem is what technology to deploy and how to deploy it to get the best bang for your dollar. How do you meet this challenge? This presentation will demonstrate what technology is being used out in the field to move towards condition-based maintenance, and how it can lead to increased revenue, improved service quality and enhanced compliance. Specifically, we will explore a real world example of how Polyteck embraced the future of asset maintenance by moving to a condition-based maintenance model.

Mark Snell

simPRO

The presentation will draw on case studies to demonstrate practical approaches to developing net zero plans in the built environment. With the recently completed COP26 summit in Glasgow cementing national commitments and the private sector widely adopting net zero by 2030 business wide targets this is rapidly translating into an urgent need for portfolio wide and property specific net zero plans and actions.

The presentation will cover:
- What does net zero mean and how does the property sector fit in.
- Overview of the process of becoming net zero
- Establishing and understanding benchmarks
- Policy settings and management buy-in
- Setting emissions boundaries, baseline year and reporting periods.
- Data and information collection
- Carbon accounting calculations and certification standards
- Net Zero Strategy, the next steps, a priority based approach
 Avoid  Reduce  Re source  Offset
- Example case studies

Adrian Michaels

Hfm Asset Management

Aerosol transmission is now accepted as an important SARS-CoV-2 infection mechanism, and it is recognised that HVAC systems can play a role in helping to manage the risk of virus transmission.

Bryon Price

A.G. Coombs Group

Whilst for many years premises undertaking a full refurbishment or change of use have been required to meet Disability and Discrimination standards, the question still arises as to the adequacy of these minimum design rules. Diversity and Inclusion has gained in prominence over recent years. Applying a wider scope and usability lens to the standards leads to some interesting insights. Using a recent project as a practical example, Paul Sor of the Australian Red Cross Society, and Angelo Sansano who worked as a client-side representative on the new State office in Adelaide for Red Cross examine the practical side of DDA compliance and usability. Even designing beyond the DDA requirements does not necessarily make for a DDA friendly or diverse and inclusive space. This paper explores simple changes and tips to really make your space friendly and usable for all to use. A tips sheet is included in the presentation.

Angelo Sansano

Moda Design Group

When it comes to FM transitions, putting in the hard yards to build strong project management and trust early on is the key to success.
For service delivery companies in any sector, signing a contract is only half the battle. In facilities management, when a project is commissioned, the battle has hardly started. The reality is that most facilities management projects, or transitions as they're often termed, are highly complex.

Using local and international examples, this presentation covers why strong project management and strong project leadership must be established from the start of a job, and how both interpersonal relationships and project management building blocks can be put in place early to ensure projects are delivered on time and on budget.

Michael Coley

EQUANS ANZ

The ISO 41000 Facility Management (FM) standards, with 51 countries participating, contributes directly to the future of the FM profession and its value proposition. These FM standards, with five published plus seven under development in 2022, provide a common language and framework for FM worldwide to support the consistent delivery of services, enhanced performance and the managing of risks.

The United Nations 2030 Agenda has at its heart the 17 Sustainable Development Goals (SDGs), which are an urgent call for action by all countries, developed and developing, in a global partnership to meet the challenge.
The development of ISO/TR 41019 ‘The role of FM in sustainability and resilience’ (working title) will be a technical report demonstrating the alignment of FM standards with the SDGs for improved effectiveness, efficiency and wellbeing of organisations and individuals. Australia has taken the lead on the delivery of this defining project for Sustainable FM.

Stephen Ballesty

In-Touch Advisory

As we shift to a net zero building environment, no building can be left behind. That means existing buildings are likely to benefit from the equivalent of a fitness program to help them achieve optimum performance. And just as a personal training program starts by getting a health check to establish the state of our cardiovascular fitness, weight, strength, flexibility and endurance, so too a building should get the equivalent of a health check. Preventative medicine is part and parcel of everyone's lives, which makes sense, because as the saying goes, one's health is the greatest wealth. But have we considered applying this thinking to the buildings we own or occupy, or an asset portfolio we aim to grow the value of? As we enter the climate-changed future, with heightened awareness of the relationship between public wellbeing and the quality of buildings, taking the pulse of building is vital.

Garrit Schot

Cundall

Mathuran Marianayagam

Cundall

Have you ever felt like the regulatory compliance requirements for Facilities Managers in Australia is like a maze, or is simply overwhelming? Not sure where to start with a new building or one you have inherited? Avoiding compliance requirements is not an option because you will put your building users and occupants at risk. Also, the financial penalties for failing to meet compliance requirements in the event of a breach or incident can be eye watering! Leading on from the 2021 Ideaction conference panel on this subject, this presentation aims to provide the audience with a digestible approach towards compliance, so they can start to tackle gaps in compliance or look to enhance their frameworks. Also, hear about how AI emerging technologies shall help in monitoring and assuring the compliance of your managed assets and facilities.

Charles Hammersla

Cushman & Wakefield

Fady Morkos

Cushman & Wakefield

AS/ISO 41001 may appear on the surface to be a bland topic, however it is in fact a rich tapestry that empowers the professional FMer to stand out from the crowd. The secret is how to mine the value, realise the potential, unlock the opportunities and then implement across your FM management platform. More importantly it becomes your FM organisation's roadmap for success.

Attendees will be given a clear implementation road map for self certification of AS/ISO 41001 enabling the realisation of the benefits of adoption, evidence required to demonstrate success as well as understanding how a professional FMer may participate in developing standards in Australia and internationally.

Duncan Waddell

FM Intelligence Pty Ltd

Nicholas Burt

Facility Management Association

Building management and maintenance has historically been a slow mover to adopt new technologies. The last five years have brought the industry an array of new tech and innovative solutions to help meet environmental commitments. Many companies are signing up, running pilot projects and deploying the latest and greatest on offer, but is that the best way to use your resources? This discussion is aimed at helping industry professionals understand how their problems might be different to their neighbour, how to identify their own pain points and futureproof investments made to sustainably become more sustainable.

Jack Jeffree

ISS

Hybrid working and its impact on physical workplaces can be a complex notion to grapple with. But as organisations pursue models that give their employees the flexibility to work from anywhere, some of the complexities around the places we work and how we work from them are unravelling.

Through implementing workplace programs within global, regional and national organisations—including financial institutions and investment banks, tech giants, professional services corporations, life sciences firms and legal partnerships—we have been able to identify the six attributes that wield the greatest influence over successful hybrid workplaces.

Each of these attributes will have their own consequences for a successful hybrid workplace. The risk of overlooking any of them is incongruence between your workplace, business, teams, and the needs of individuals when alignment between all of them is critical to success.

Nathan Sri

JLL

The presentation will Consider FM Regulation and compliance from the context of Work Health and Safety.

Key focuses of the presentation will be:

*Legislative risk allocation - including workplace manslaughter laws;
*Contractual risk allocation;
*Practical considerations & Case law for FMs, asset owners and contractors.

The presentation will draw on actual examples arising from the FM industry to provide practical risk management strategies and identify non negotiables when considering safety in the context of facilities management.

Jo Teagle

Clayton Utz