9-11 May 2023
ICC Sydney

6 Steps to Facilities Management Success


Facilities Management is all about coping with challenges. It’s about assessing and responding to your building or facility’s needs to maximise its smooth operation and efficiency. Whilst every facility has its own unique problems, challenges and solutions, there are a few overarching areas that, when paid attention to, can make a huge difference to your bottom line.


  1. Think green

As energy costs and environmental concerns rise, sustainable facilities management has become a worldwide trend that cultivates good will, saves dollars for your building and, most importantly, reduces your building’s carbon footprint.

With new technologies, the availability of government funding and significant returns on investment, going green has never been easier. Sustainable facilities management is applicable across the board, covering waste reduction and management, reduction of energy consumption and the use of greener energy sources.

In a 2007 survey of over 1500 facility management professionals, the majority of respondents reported spending significant amounts of time managing their facilities’ environmental issues.*


  1. Choose your vendors wisely

Outsourcing expands your capabilities instantly with a team of experts often just a phone-call away. Choosing the right vendors and continually assessing their performance is a difficult but important task. Sticking with ”˜the one you know’, whilst convenient, doesn’t always pay, so it’s important to be constantly re-assessing your existing vendors.

To keep track of your vendors’ prices and performance, good record-keeping and consistent evaluation is key. We recommend that facilities managers:

  • Research, record and compare vendor prices and information
  • Maintain searchable records of suitable vendors for future reference
  • Conduct regular vendor performance assessments.


  1. Extend the life of your existing assets

In our fast-paced world of evolving technology, there seems to be a relentless push towards replacing assets more and more readily. Extending the life of your existing assets may not always be the sexiest option, but in many cases it’s likely to be the most cost-effective (not to mention environmentally friendly).

The key to getting the most out of your investments is considered preventative maintenance. Think of it like a dental check-up. It may cost a small amount up-front, but it could save you a whole lot of trouble later on.

Smart assets management includes:

  • Comparing preventative and repair costs on all of your assets
  • Keeping good repair records to inform predictive maintenance schedules
  • Identifying and paying particular attention to mission-critical equipment.


  1. Capture and use your data

Capturing accurate and reliable data is crucial to monitoring energy and resource usage and making informed, strategic decisions. Real-time data can help inform the operational side of business, helping facilities managers keep track of contractors, repair jobs and more. Key aspects of successful data management include:

  • Using historical repair data to inform repair or replace decisions
  • Monitoring real-time data on essential repair work
  • Comparing usage and spending trends to target wastage.


  1. Avoid unnecessary costs

Keeping an eye on costs across the board can make all the difference to your bottom line. Facilities managers can make huge savings by:

  • Reducing non-urgent service calls
  • Keeping an eye on warranties
  • Working with fixed-cost vendors.


  1. Stay up-to-date

Keeping on top of developments in the facilities management industry gives you access to the latest technologies and techniques in the business. Trade shows are a great way to stay informed, with industry-specific and generalist shows visiting Australian capital cities year-round.

Australia’s largest facilities management trade show, Total Facilities, heads to the Sydney Exhibition Centre for two days of product innovations, networking and education from 25-26 March 2015.

To find out more about Total Facilities 2015, visit www.totalfacilities.com.au.

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