11-13 May 2021


Important announcements in regards to COVID-19 (Coronavirus)

As of 1 July 2020


IMPORTANT ANNOUNCEMENT: Total Facilities to return to Sydney in 2021

Over the past weeks and months we have continued to monitor the ongoing situation the world now finds itself in, and we have made the difficult decision to postpone Total Facilities until 2021 with the next edition of the event now due to take place from 11 to 13 May 2021, in Sydney at the ICC Sydney.

We are acutely aware of the challenges that many in our industry are facing in regards to supply chain interruptions and travel restrictions, and we believe that in postponing the 2020 exhibition, that we can deliver a much more collaborative and dedicated trade platform that better serves the needs of the entire FM community.

Yet, while we have decided not to run the exhibition this year, we know from speaking to the industry that there is a strong need for the market to come together in a different format and with the built environment set to play an essential role in rebuilding of the national economy, we will shortly be announcing details of a new Built Environment Summit to be held in October of this year.

This new summit will help connect leading built environment professionals and allow collaboration and discussion to drive this important recovery agenda. We look forward to sharing more announcements on this exciting project soon.

We are also excited to announce that the postponement until May 2021 will allow us to introduce a new brand into the Australian Built Environment, with the UK’s leading platform for innovation and technology in the built environment, Digital Construction Week (DCW), set to make its debut at the 2021 event. This will be the first time that the brand will extend outside of the UK, and support the growing demand for digitisation of the built environment.

For more than 8 years, Total Facilities has been bringing together the FM industry and has established a strong community of exhibitors, partners, visitors that is at the forefront of the brand and we would like to thank them for their continued support and understanding during this unprecedented time, as we now shift our focus to delivering a stronger event in Q2 of 2021.

We are still proud of our place as Australia’s leading event for FM professionals, and we will continue to connect the industry through new opportunities for business over the coming months, including our already established and successful digital communications, and engaged online platforms.

This year may not have been business as usual for anyone, but we know how important it is to continue to provide a business platform for the FM community to connect, share insights and launch innovations, and we look forward to working with you to provide commercial platforms for our community to grow and thrive.

In the meantime, for specific queries regarding the 2020 postponement process, please refer to our FAQs page.


As of 3 March 2020


COVID-19 CORONAVIRUS: Update for our customers

As we prepare for another successful edition of the Total Facilities, we understand that you might have questions about the 2020 event as it relates to COVID-19. In following the advice from the Australian Department of Health and the World Health Organisation, the organisers of Total Facilities (Diversified Communications Australia) continue to monitor the current situation daily regarding the outbreak of COVID-19 and we confirm that Total Facilities 2020 will proceed as planned on the revised dates of 27-29 October 2020.

Customers who wish to participate in our events and who are not impacted by travel restrictions are free to do so. Travel advice and entry guidelines varies from country to country and our event attendees are encouraged to check the latest travel advice before making arrangements. Our policies reflect the travel restrictions and guidelines of the Australian government.

We have additional precautionary measures in place, including enhanced cleaning and sanitization across all public areas and customer touchpoints in the show and we are constantly reviewing our health protection activities, public health messaging, hygiene and medical control measures.

We will remain vigilant and continue to monitor the situation and respond appropriately to protect the health and safety of our exhibitors, visitors and staff. This is our number one priority.

Diversified Communications has been responding to public safety situations for many years and has an effective crisis management protocol in place. Our team has taken extra precautions this year with vigilance around hand sanitation and respiratory hygiene to ensure your health and safety. We have great confidence in our partnerships with the cities and local authorities where our events take place. As this is evolving, we will continue to provide regular updates as and when they become available and will continue to take precautions as recommended by relevant state and federal authorities.

With that being said, we are continuing to plan the very best event possible for you and look forward to seeing you at Total Facilities 2020.

We strongly urge our exhibitors and visitors to refer to the guidelines and protocols as suggested by The Australian Department of Health and the World Health Organisation regarding the virus.


As of 18 February 2020


COVID-19 CORONAVIRUS: Update for our customers

Organisers of Total Facilities, Diversified Communications Australia, have been closely monitoring the current situation regarding the outbreak of the novel (new) coronavirus (COVID-19).

In response to the information released by the World Health Organisation (WHO) and the Australian Department of Health including restrictions disrupting travel and business, Diversified Communications Australia have made the decision to reschedule Total Facilities 2020.

Originally scheduled to run from 21-23 April, the event will now take place on 27-29 October 2020. The venue, Melbourne Convention & Exhibition Centre, remains unchanged.

Please be advised that existing visitor registrations remain valid and Diversified Communications Australia will work with key stakeholders including exhibitors, partners and sponsors to mitigate inconvenience wherever possible.

For further information and queries, please contact the Total Facilities team.




For further information and queries, please contact the Total Facilities team.


We urge our exhibitors and visitors to refer to the guidelines and protocols as suggested by The Australian Department of Health and the World Health Organisation.

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