2020 Event Update
Why did Total Facilities get rescheduled to 2021 after it was postponed?
While we had hoped, and worked hard, to be able to run the 2020 event in Q4, as we continued to monitor the situation, it became clear that continuing to run the exhibition in its traditional format, would cause the industry more damage than good and that all our efforts would be better moved towards delivering a more stable event in May 2021.
Total Facilities and Diversified Communications Australia, are also conscious of our ongoing responsibility to prioritise the health and safety of our attendees, exhibitors, partners and staff.
Both the current and likely future environment of economic hardships, travel, spending freezes, and uncertainty in the current market made it clear to us and our partners that not proceeding with Total Facilities 2020 was the best decision at this time.
What happens now?
While it will not be the same as experiencing Total Facilities in person, we are committed to serving our industry by working hard to help cover the void left by the rescheduled event. We ask for your patience during this unprecedented and still rapidly evolving situation and we’ll be contacting you soon once we have a better idea of the new channels we have in place.
You can also check this website for future updates about Total Facilities and new engagement opportunities as they become available.
Looking ahead, we invite you to mark your calendars for Total Facilities 2021 in Sydney when we will have the opportunity to connect in person.
Total Facilities 2021: 11 – 13 May
ICC Sydney, Darling Harbour
I’m an exhibitor and/or sponsor, can I expect a refund?
We are also offering current exhibitors the ability to transfer their existing credit towards the below:
(a) the option to credit or part credit, any current deposits to secure your location towards the 2021 event (holding on to 2020 rates)
(b) credit towards digital and virtual opportunities to connect with your target audience
(c) bespoke solutions – tailored to your needs.
Due to the unprecedented nature of the situation, we ask for your patience as we work through the timing and details of these processes.
I plan on exhibiting at Total Facilities 2021 in Sydney. What’s next?
We encourage all exhibitors to transfer their existing or remaining credit towards securing their space at the 2021 event in Sydney.
The process will be similar to our onsite booking process where we will work with you to secure a stand similar to your current location in 2020. This allows all existing 2020 exhibitors to have the first right of refusal on their 2021 stand. Existing exhibitors will also have priority access to stand movements, before we open the floorplan to the wider market.
Are there any incentives for Total Facilities 2020 Exhibitors?
Yes! We are freezing the 2020 rates for any 2020 exhibitors who wish to book a space in 2021.
Regardless of whether you have chosen to transfer all of your credit or some of it, in order to take up digital and bespoke promotional opportunities this year, we want to support our loyal 2020 exhibitors and thank you for your continued support.
You will also get priority space selection before we open the 2021 floorplan up to the wider market.
I’m registered as a visitor, will my registration be transferred?
As the event will be moving to Sydney, we will cancel all current visitor registrations for 2020, so no your registration won’t be transferred.
We’ll be opening registration for the 2021 event later in the year, and will inform you via email with a link to a new registration.
What do I do if someone tries to sell me the Total Facilities databases and visitor lists?
This is a scam and you should ignore them. Total Facilities operates under strict data privacy laws, and we do not share our visitor or any other internal data with unauthorised third parties.
Any communication you may receive offering you to rent/buy or download our visitor or exhibitor contacts is a scam and should be deleted. We are currently exploring legal avenues to shut down these practices
Who can attend Total Facilities?
Total Facilities is a business event for the facilities management and building-related industries. It is NOT open to members of the public. Proof of industry involvement may be requested at the registration counters or the entrance. We suggest you bring along business card, invoice or company documentation along with personal identification such as a drivers licence or passport. Students enrolled in a relevant course at a tertiary level may attend the show if they have the appropriate student identity card.
When and where is Total Facilities happening?
The 2020 edition of Total Facilities has been rescheduled and will next take place from 11- 13 May 2021 at the ICC Sydney.
How can I attend Total Facilities? Is it free?
Can you tell me who is exhibiting?
The exhibitor directory will be available in 2021.
I want to book a stand
Can I bring children?
As this is a business event for those people working in the industry, we ask visitors not to bring anyone under the age of 15 to the show. The exception is infants under one year old that cannot be separated from their primary caregiver. If you bring an infant we strongly recommend that you carry them in a baby harness due to crowds (strictly no prams or shopping trolleys allowed at the show). This applies to the children of both visitors and exhibitors. Under no circumstances are any children permitted into the exhibition halls during Move In and Move Out of the show.
I am a student, am I able to attend the event?
Students are welcome at Total Facilities, however they are required to pre-register online or have prior consent from the Total Facilities team. Only students studying a related course will qualify for entry.
Can international visitors attend Total Facilities?
All international visitors need to apply for a business visa. The passport which you hold will determine whether you can apply online, or if you need to lodge a paper-based application. Before lodging any application please take note of any travel restrictions that may apply. Click here for more information.
Applications need to be made well in advance at the Australian Embassy in your country or in some cases can be made online. For more information visit the Department of Immigration website.
Please note that the organisers DO NOT provide visa invitation letters to international visitors.